Resilience Ep 36 | Jonathan Kim, Co-founder of Appcues

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Jonathan Kim, Co-founder of Appcues, was flooded with product demands after they launched on Product Hunt. Appcues had what seemed like a never ending flow of users but soon realized months into buying the product no one was actually using it. How did this entrepreneur change his users habits? He fired them, yeah you heard that right he fired paying users. Find out why in this episode of Resilience.

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